Terms & Conditions

Terms and Conditions

Updated 14/07/2016

Canadian Voip Supplier is owned and operated by CEV Enterprises Inc., based in Montréal, Québec, Canada. All prices are listed in Canadian dollars ($)

The following terms and conditions govern the sale of products by CEV Enterprises Inc. By submitting an order, you are indicating acceptance to be bound by these terms and conditions. These terms and conditions may be changed without prior notice at the sole discretion of CEV Enterprises Inc.

The product listings on our website do not consist of offers to sell, but are advertisements to receive offers of purchase. All orders are subject to review and acceptance by CEV Enterprises Inc. All prices are subject to change without prior notice.


These terms and conditions shall be interpreted under and governed by the federal laws of Canada, without giving effect to conflict of laws rules. The headings used in these Terms and Conditions are for reference purposes only and are not intended to be part of or affecting the meaning of these Terms and Conditions.


All products are provided with all warranties as required by law. In most cases, this mean a 30 day guarantee from CEV Enterprises Inc. and usually at least a one (1) year warranty from the manufacturer. In some cases, there may be an additional manufacturer’s warranty, which will be indicated in the product listing.

All warranty periods indicated from CEV Enterprises Inc., unless otherwise noted, are limited by the manufacturer's warranty policies. Original manufacturer warranty periods may vary depending on products and manufacturers. Please refer to the manufacturer's website or product manuals/packaging details for more information.

Generally, the manufacturer's limited warranty will only cover the product for manufacturing defects and will not cover any physical damage to the product from misuse, dropping, etc. In no way does CEV Enterprises Inc. warrant any product for fitness of use or for representations made by the manufacturer.

CEV Enterprises Inc. is limited to the service level offered by the manufacturer or supplier, please read the product warranty information carefully before contacting us.

Shipping Policy

We will attempt to same-day ship a package if the order is placed before 2:30PM ET. Orders of 600$ or more pay no shipping and handling. Please note that shipping addresses located in rural and distant areas may require additional shipping and handling costs and/or take longer to arrive. CEV Enterprises Inc. reserves the right to determine whether the client will have to pay shipping and handling fees.

Order Acceptance Policy

Receipt of order confirmation sent to you does not signify our acceptance of the order nor does it constitute confirmation of an offer to sell. Canada Computers & Electronics reserves the right to accept or decline your order for any reason at any time after receiving your order. Only based on shipping confirmation will our acceptance of your order be confirmed. All orders must be pre-approved with an acceptable method of payment before shipment occurs. We may need additional information for verification purposes before we accept any order.


All prices shown on canadianvoipsupplier.com are in Canadian Dollars and do not include the applicable taxes unless otherwise noted. The prices do not include shipping and handling nor any other services such as insurance. Price charged for orders will be the price at the time of the order.

Payment Terms

Payment may be made by online bank payment or credit card. Orders will only be processed based on confirmation of payment.

Shipping & Handling and Taxes

You, the buyer, are responsible for all applicable charges including but not limited to: shipping, handling, delivery, taxes and applicable tariffs associated with the purchase.

Risks associated with shipping

When CEV Enterprises Inc. ships the product, our liability for damage or breakage on the shipment will be limited to the coverage provided by the carrier's terms and conditions. You may wish to purchase additional insurance coverage for the full value of the product when you order. The appropriate request should be made when you submit your order request. CEV Enterprises Inc. does not give any delivery guarantee such as specified time or date. All shipping dates are estimated from information provided by the carrier and internal processing time.

Privacy Policy

Updated 23/06/2016

Overall privacy statement

We at CEV Enterprises Inc. value privacy and the protection of personal information. In order to help our business prosper and grow, we must gather certain kinds of information about our users that can help us make more informed decisions. This privacy policy will help to outline the nature of the data we may collect, and what it will be used for. This policy is intended to help users of our website browse with confidence that they are dealing with a respectable, reputable e-merchant.

What data do we collect?

Like virtually every other website on the Internet, we will have to collect some basic data and personal information from you during your use of our website. This information may include:

  • Contact Information such as name, email address, mailing address, phone number

  • Billing Information such as credit card number, and billing address

  • Unique Identifiers such as user name, account number, password

  • Preferences Information such as order history, marketing preferences

  • Company name, if applicable.

In short, this information will allow us to:

  • Fulfill your order

  • Send you an order confirmation

  • Send you requested product or service information

  • Respond to customer service requests

  • Administer your account

  • Send you a newsletter

  • Send you marketing communications

  • Respond to your questions and concerns

  • Improve our Web site and marketing efforts

Cookies collected and stored by your web browser allow us to provide a superior client experience. Cookies, for example, are what allow the contents of your shopping cart to be remembered from page to page.

We must also collect some data in order to keep track of what you have purchased from us, which products, payment methods and shipping methods you have selected, as well as bill you for any product orders.

We may also identify your IP address when browsing on our website, in order to help identify your session related data.

CEV Enterprises Inc. will not sell your information to any third party

All data collected from users is used strictly for our own purposes. No third party will have access to this data except for in the situations outlined elsewhere in this document. No data will ever be sold to third parties.

Should you have questions or comments regarding this policy, please contact us and we will make sure to respond as quickly and as best as we can.

Legal Disclosure

We may disclose your information as permitted or required to by law; for example:

  • To a government institution or other person or entity that has asserted its lawful authority to obtain the information;

  • Where we have reasonable grounds to believe the information could be useful in the investigation of unlawful activity;

  • To comply with a subpoena or warrant or an order made by a court, person or entity with jurisdiction to compel the production of information;

  • To comply with court rules regarding the production of records and information;

  • To our legal counsel.

Limitation of Liability

The maximum liability to you on products purchased from CEV Enterprises Inc. shall be limited to the purchase price of the products you paid. CEV Enterprises Inc. will not be liable for any property damage, personal injury, loss of use, interruption of business, loss of profits, or other consequential, indirect, incidental, punitive or special damages. This applies in all cases however caused, whether for breach of warranty, contract, tort (including negligence), strict liability or other reasons. Some of these limitations may not apply in some jurisdictions and those damages limitations not allowed under by exclusion or restriction under law may not apply to you.

In no event will CEV Enterprises Inc. or its parent, affiliates, employees, agents, officers, directors, licensees or any party involved in creating, producing or delivering the site or its products or services be liable in any manner whatsoever for any incidental consequential, indirect, special or punitive damages arising out of your access, use or inability to use the site, or in connection with any failure or performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure (including loss of profits, loss of business or data, business interruption, and damages that result from inaccuracy of the information or inconvenience, delay, or loss of the use of the site. The foregoing limitations apply whether the alleged liability is based on contract, tort, negligence, strict liability or any other basis, even if CEV Enterprises Inc. or its affiliates or any other party has been advised of the possibility of such damages. You acknowledge, by your use of the site, that your use of the site is at your sole risk. Applicable law may not allow the limitation of liability set forth above, so this limitation of liability may not apply to you, and you may have rights additional to those contained herein.